Highly Recommended 2: Workbook (0194577511)

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This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector.

Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

Product details

• Format Paperback | 64 pages
• Dimensions 218 x 275 x 4mm | 165g
• Publication date 13 Jul 2011
• Publisher Oxford University Press
• Publication City/Country Oxford, United Kingdom
• Language English
• Illustrations note w. figs.
• ISBN13 9780194577519
• Bestsellers rank 608,434

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